Appointment & Cancellation Policies

Our Polices

All appointments must be booked via the online booking link. A REFUNDABLE 25% deposit is required in order for your appointment to be accepted an booked; your reservation fee will go towards your service, and must be paid within 24 hours of your request. Once payment is sent and booking is confirmed, you will receive consultation forms via email.

• We recognize that everyone’s time is valuable and appointment time is limited.
• Appointments must be canceled or rescheduled within 48 hours to have the non-refundable deposit transferred to the new appointment date.
• Appointments cancelled or rescheduled in less than 48 hours will be required to pay an additional 25% deposit.
• No call/no show & appointments cancelled on the day of will be charged a fee equal to 75% of the scheduled services. No Exceptions.
• All services begin at the time they are scheduled. There is a 10-minute grace period after the start of the service as a convenience to you as the client in the event that you are late. Arrivals after the 10-minute grace period will result in shortened service times at the full-service price.
• We kindly ask that you please reschedule or cancel at least 2 days before the beginning of your appointment.